Bottleneck: Bottleneck literally refers to the top narrow part of a bottle. In engineering, it refers to a phenomenon where the performance or capacity of an entire system is limited by a single or small number of components or resources.
But what if the bottleneck you are facing is a human being?
If the “entire system” (aka: company) is limited by a “single…component…” then something is severely wrong. Especially if that person is high up on the chain of command. In fact a managers job is to do the opposite of bottleneck; their job is to disperse the workload and then:
- follow up to ensure the work gets done
- oversee the process and the people to determine who holds potential to manage other people and processes in the future
- build automation into the process
Failure to execute in the above manner is failure as a manager. But being a bottleneck is like treason to a company; grounds for dismissal.